Frequently Asked Questions
TheLittleRedShop.com
Do you have a coupon code? No. We offer free shipping within the contiguous United States on orders of $125 or more on eligible products. Over-size and over-weight items are not eligible for free shipping. Orders that qualify for the free shipping offer do not need a coupon code.
Are all of your in-store products listed online?
No, our in-store and online inventories overlap, but vary. We may have more from some product lines available in-store, than are listed on our website. For example, we don't tend to list liquid soaps, room sprays, and heavy fragile items online, but you may call to ask about availability. We have many items in-store that are not online.
Is such and such an item I saw listed on thelittleredshop.com available?
Unless an online item is listed "out of stock" it is available for immediate purchase via thelittleredshop.com. All of our products ship directly from The Little Red Shop, our sweet boutique in Washington State, and we work very carefully to keep the online inventory up to date. We do not use drop-shipping services.
Sold out items, or temporarily sold out items (sold out items on reorder) will not stay on display on our website. Sold out items are removed from view on our website after the last available item is sold, and reaches its shipping destination. If you have a question about the availability status of a product on our website, or a product you previously viewed, but no longer see listed, please let us know.
If I see something I want online, but don't buy it online, will it be in The Little Red Shop when I come for my appointment?
If you see something on our website that you know you want to purchase, but want to see it in person first, please let me know when you call for your appointment, so I can reserve the item for you, and make sure it is available for you to see during your visit. We do not display all of our online items in-store. Thank you. (509) 607-4982
May I pick up my online purchase in store?
Yes, by appointment only. Please see our "local pick up" policy for details.
Do you offer a Layaway Program, or Payment Installment Plan?
No.
Are your Christian Books & Stuffed Animals new? Yes! We are official retailers for many beautiful brands, including CAG, and Bunnies by the Bay. If you are looking for a very specific version of a product style from Bunnies by the Bay, please let us know, as Bunnies by the Bay regularly updates their styles for well-loved characters & their books.
Checkout Troubleshooting: If you've recently moved and are having trouble verifying your card at checkout, you'll want to make sure your billing address is the correct address for your card.
The Little Red Shop's Retail Store:
Are you hiring?
No, we are not hiring at this time.
What are The Little Red Shop's retail store hours?
The Little Red Shop is open "on call," or by appointment for in-store shopping and local pick up of online orders. Please give us a call or send us a note to schedule your visit to pick up your order, or to make an appointment for in-store shopping. Contact us!
Thank you!
We also ship!
Phone: +1 (509) 607-4982
Email: gifts@thelittleredshop.com
Where are you located?
We are across the street from the South Cle Elum Post Office at:
601 Cleveland Avenue, South Cle Elum, Wa. 98943
The Little Red Shop is located in the Cascade Mountains of Washington State, 90 miles east of Seattle. We are just 10 minutes Southeast of Suncadia Resort, between the Yakima River and the John Wayne Trail, aka The Palouse to Cascades Trail.
You can also find our business address on our Contact Information Policy Page. https://thelittleredshop.com/policies/contact-information
Does your retail shop accept credit cards? Yes
Can I purchase a product from your social media that I don't see on your website? I'm not finding it in search.
Yes, if an item in our inventory is available that is not listed on our website. We may be able to send you an invoice for the item. Please call, text, or email with product questions.
Can I purchase an in stock item from your Google Business Listing?
Items listed on www.thelittleredshop.com as "in stock" are available for immediate purchase. Google blends "product" imagery & descriptions from listings across the internet, so please verify our product details on our website for the most accurate information about our products. www.thelittleredshop.com is not responsible for inaccurate product information listed by others on the internet. Accurate attention to detail is very important to us. Please let us know if you have any other questions about our products.
Photography:
Can we hire you to photograph our show, products etc…? Not at this time. For photography inquiries regarding licensing and/or ordering of existing images by The Little Red Shop, please send us a note to: gifts@thelittleredshop.com
Can we hire you to do our baby, high school senior, family, engagement, and/or wedding photos? Not at this time. For photography inquiries regarding licensing and/or ordering of existing images by The Little Red Shop, please send us a note to: gifts@thelittleredshop.com
Do you sell discs, or thumbdrives of your images? No
Email inquiries: We do not respond to unsolicited sales, marketing, & fundraising communications.
General:
How do you stay joyful during these wild times?
We trust that God is in control of each and every moment and that He wants what is best for us. We try to see everything that happens in our lives, good...or bad...as a growing opportunity. We ask, "Lord, what do you want us to learn from this?" We pray for each and every one of our guests who visit The Little Red Shop and thelittleredshop.com. We want to be a blessing & encouragement to you, whether you're "just" window shopping, or looking for a gift. We hope you will find what you need to bless your loved ones, or something sweet for your own home. ❤️ Proverbs 3:5-6
When are you going to restore the Bungalow & expand The Little Red Shop? In God's timing. In the meantime, please tell your friends & family about The Little Red Shop. One great way to get the word out is by sharing your purchases, and gifts received from loved ones from The Little Red Shop on your social media pages. You can find our social media links below, or on our home page at:
Please tag us in your posts, and use the hashtag, #thelittleredshop, or #thelittleredshoplove
Thank you so much! God bless you!
Julie M.